News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Latest Headlines

in Sports, Viral Videos

Nike hype video welcomes LeBron back to Cleveland

Fresh
14-overlay4

The video huddles the whole city as "The King" returns home.

in Music

Queen, Fleetwood Mac won’t be playing Glastonbury

Fresh
fleetwoodmac

The two veteran rock acts were strongly rumored to have been booked as the big names for the 2015 festival.

in Entertainment, Sports

The best #ChevyGuy tweets from the World Series

bumgarner1

World Series MVP Madison Bumgarner was awarded a new truck with "technology and stuff" by a very nervous Chevy employee and Twitter took notice.

in Music

Metallica to play late-night residency

metallica

The rockers have booked a week-long gig on Craig Ferguson's "The Late Late Show."

in Entertainment, Viral Videos

WATCH: Ice Cube teaches Elmo a new word

11-overlay2

There was a time when parents would have freaked out to hear their kids were learning words from Ice Cube.